Review: Cathay Pacific A350 Business Class

By Devon Holly •  Updated: 08/07/23 •  5 min read
Cathay Pacific Business Seat
Flight Number
CX527
Aircraft Type
A350-900
Flight Time
3hr55min
Date
June 2023

As I continued my month-long trip around the world, I had a chance to try out Cathay Pacific. Cathay Pacific is the main carrier of Hong Kong. Traveling on Cathay would give me the chance to knock out two birds with one stone: trying out a new airline and visiting a new country.


In this post:


Booking- Cathay Pacific Business Class

Booking I logged into My American Airlines AAdvantage account a searched for a way to get from Tokyo Narita (NRT) to Bali (DPS). Since Japan Airlines & Cathay Pacific are a part of the Oneworld Alliance, they were my first choice of carries as I was in Asia. My next destination was surely to be a treat in one of the top properties in the Hyatt program; it was only right that I fly there in style…right? I found a one stop itinerary for Tokyo Narita to Bali with a 16hr layover in Hong Kong (NRT-HKG-DPS). This booking only cost 30K AAdvantage miles & $70.40 in taxes/fees for around 9hrs in business class! The cost of this flight would have been just shy of $3,000, this gave me a 9cpp redemption!

Ground Experience

I arrived at Narita Airport Terminal 2 via the Shinkansen Narita Express. The Shinkansen trains are high speed trains in Japan. I was able to take one from the station less than 5 minutes away from my hotel all the way to NRT airport without any transfers. This was much appreciated as I had a fairly large, checked bag as well as my carry on. If you’ve transited anywhere in Tokyo, you’ll know how packed these trains can get. However, the Narita Express is only reserved seating and it only cost about 3000 yen for the ~70 minute transfer. This equates to only $20 USD! A great deal in my opinion.

Cabin & Seat

Cathay Pacific has a 1-2-1 configuration on the A350-900 with each seat having direct aisle access. I was in seat 16A on the left side of the plane. The cabin still felt open even with overhead bins in the middle section. This wasn’t a true window seat, but I dint not feel exposed to the aisle as the seats are angled inwards. The footwell was fairly large and provided ample room when the seat was in lie flat mode. A large pillow was waiting for me at my seat & a blanket was handed out shortly after. Cathay does not offer a mattress topper or turndown service so you’re on your own when you want to go to sleep. There is a decent sized storage cabinet to your left that housed the headphones as well as a universal power adapter. The large tray table is housed over to your left as well. at the bottom, there is a small storage compartment for any of your other items. The Arm rest is adjustable which is great since it allows you to get out of your seat when the tray table is deployed.

Amenities

The IFE remote is on the wall close to you and houses the seat controls to turn your seat into bed mode. As this was not considered a long-haul flight, there was no amenity kit provided. The TV was decently sized and was very responsive. They had a tail & nose camera, so I switched between those and the flight path map. I don’t watch any of the IFE as I prefer the flight maps & cameras. If I need some entertainment, I’ll watch something downloaded on my phone or listen to a podcast.

Dining

service started with some champagne and warm mixed nuts & wasabi peas. My starters were then brought out all on one tray. On the menu was a seasonal salad, vegetable chicken roll, and cha udon noodles. For my main I went with the Asian inspired dish, wok fried chicken in black bean sauce. it was served along some warm garlic bread and steamed jasmine rice. To finish I elected for the fruit plate to keep the meal “light” I really enjoyed the Main course, and the chicken was tender and not dried out. After the meal service concluded I had a glass of the delicious Hong Kong style milk tea and relaxed for a bit before I put the seat in bed mode.

Bed

The bed was a little hard & the blanket wasn’t as soft as some of the other airlines, but it was still comfortable enough for the short flight. I really only turned the seat into a bed just to try it as i was not tired and grab a picture or two.

Cathay Pacific Business Bed

Conclusion

My first introduction to Cathay pacific was a success. The catering, and seat were all respectable. Cathay’s hard product may not be the flashiest or up to date, but it was still a comfortable ride over to Hong Kong. The service stood out the most and I really enjoyed the crew. I would certainly fly with Cathay again, hopefully I can snag a seat in their first-class cabin onboard the 777.

Devon Holly

A Points & Miles enthusiast searching for my next destination!