Review: Thompson Madrid

By Devon Holly •  Updated: 07/14/23 •  5 min read
Thompson Madrid Entrance
Room Type
King Suite City View
March 2023
Elite Status
Hyatt Globalist

In December of 2022, I was looking at my school schedule for the spring semester and looking at dates for when I would be able to travel next. After finding out the dates for spring break of 2023, I then set out to find exactly where to go. Ultimately decided on Madrid & Lisbon, and I was not disappointed.

In this post:

Booking-Thompson Madrid

The Thompson Madrid (at the time of booking) is a Category 4 hotel in the World of Hyatt program. Category 4 hotels will cost you between 12,000, 15,000, and 18,000 points for Off-Peak, Standard, and Peak Nights respectively. What is also great, is that you could book this hotel with a Category 1-4 certificate that you receive annually by holding the Chase World of Hyatt Credit card, by spending on your WOH credit card, or by staying 30 nights in a year. I was able to book two nights at 15K points per night which was great value as prices tend to be in the mid $400’s or higher during peak summer travel.

The 15K points per night gave me a 3 cent per point (Cpp) value. I tend to value Hyatt points at a minimum of 1.7 cpp, so this certainly met my mark. I Booked the Base room of a King Bed and applied a Suite Night Upgrade Award (SUA) to confirm a King Suite with City View.

You can earn (2) Suite upgrade awards after staying 50 nights, (2) more by staying 60 nights, and then (1) additional award for every 10 nights after 60 up until 100 nights. These SUA’s allow you to confirm a Suite at the time of booking, as long as there is standard award availability. What is great about Hyatt’s SUA’s is that you can use one for a stay up to 7 nights; whereas Marriott or Hilton, you have to apply one for every single night of your stay.


The Thompson Madrid is located in the Plaza del Carmen area, which is in a short walking distance of Gran Via; one of Madrid’s most famous streets. On the gran Via you will see numerous restaurants of all types as well as many stores to shop. The Thompson is about a 20 min drive from the main airport (Adolfo Suárez Madrid-barajas Airport.) There are plenty of Taxis available, however i chose an Uber for my ride.

Check-In & Lobby

Upon arriving, i admired the subdued, yet modern exterior. i was immediately greeted by doorman/porter. i was ushered to the check in desk and warmly welcomed again. After providing my passport and credit card, the front desk agent acknowledged my Globalist Status and confirmed my two night stay in the King View suite. She then invited me to sit down in the check in area while she finished the check in process. While i was waiting, i was provided some wine and Iberico ham as a welcome amenity.

Room-King Suite City View

After check in was complete, a bellhop grab my suitcase and escorted me to the elevator and up to my suite. once arriving in my suite, i was given a quick tour of the room and how everything worked. Once i looked around, all i could say is wow! The room was well designed and had dark wood elements that stood out but were still understated at the same time. There was a table off center to the left with seating for 4. To the right, there was a very beautiful bar, stocked with various wines, sodas, and snacks. The seating area was completed with a fairly large, but comfortable couch. Entering the bedroom, you’re greeted with more floor to ceiling windows and the king size bed with a view of the local streets below. The bed was comfortable enough, but may have been slightly hard for others. The bathroom had sleek gray marble throughout, a double vanity, and a large soaking tub.


As a Globalist member, free breakfast will either be in the club lounge if the property has one open, or in the restaurant on location. Some properties even allow you to use the breakfast credit for in room dining. The Omar is the restaurant attached to the Thompson Madrid. They have a “Welcome Set” menu which consists of local dishes to pay homage to the area. There is also an al la carte menu for you to choose from as well. i selected the Welcome set menu and ordered a few items off the al la carte menu as well. There was no set dollar amount for globalist and everything was completed wiped from my folio upon check out. It seems as long as you don’t get too crazy, everything will be taken care of for you. If you are not a globalist, you’ll have to either pay for a rate that includes breakfast, or pay for each visit if you choose. There is an option to dine in the Omar for Dinner, but with the myriad options of local cuisine surrounding me, i ventured off property for Lunch & Dinner. Be mindful that Dinner in Spain is much later than back in the states. An 8:00pm dinner would be pretty early, and the restaurant may just be opening for dinner service. A 10:00 dinner is certainly not uncommon while you’re about the city.


The Thompson Madrid is a great hotel in a lively location for dining and shopping. The property was certainly punching above it’s weight at a category 4, so i am not surprised at all that Hyatt moved it up to a Category 5 in their annual category changes. The service was very personable, but not overbearing and I will certainly return to check out some of the other amenities I missed during my visit.

Devon Holly

A Points & Miles enthusiast searching for my next destination!